A. Personal Information

This includes data you provide directly when interacting with us, such as:

1. **Contact Details:** Name, email address, and phone number.

2. **Order Details:** Shipping and billing addresses, product preferences.

3. **Payment Information:** Processed securely through third-party payment platforms.

B. Non-Personal Information

Collected automatically during your visit to our website:

1. **Technical Data:** IP address, browser type, and operating system.

2. **Behavioral Data:** Pages visited, time spent on the site, and navigation patterns.

3. **Device Data:** Type of device used and its configuration.

C. Information from Third Parties

Data received from external sources, such as:

1. **Social Media Platforms:** Information from interactions with our social accounts.

2. **Marketing Partners:** Insights to enhance ad targeting and personalization.

We collect this information to personalize your experience, improve our services, and deliver content and offers relevant to you. 

We use the information collected from you to:

1. **Fulfill Orders:** Process your purchases and deliver products to your chosen address.

2. **Customer Support:** Assist with inquiries, complaints, and troubleshooting.

3. **Marketing and Promotions:** Send you emails about new products, offers, and beauty tips (you can opt-out anytime).

4. **Improve Our Services:** Analyze user behavior to enhance website functionality and user experience.

5. **Legal Compliance:** Adhere to legal obligations, resolve disputes, and enforce our terms.  

Your information may be shared with:

1. **Service Providers:** Payment processors, delivery companies, and website hosting services.

2. **Marketing Partners:** Third parties that assist in executing promotional campaigns and personalized advertisements.

3. **Legal Authorities:** When required to comply with laws or protect our rights.

All third-party partners are obligated to safeguard your information and use it only as necessary to provide their services.  

### **A. What Are Cookies?**

Cookies are small data files stored on your device when you visit our website.

### **B. Types of Cookies We Use:**

1. **Essential Cookies:** Enable website functionality, such as order processing.

2. **Performance Cookies:** Track website usage and improve performance.

3. **Advertising Cookies:** Deliver tailored ads based on your browsing behavior.

### **C. Managing Cookies**

You can control cookies through your browser settings. Disabling cookies may impact the website's functionality. 

  We employ advanced security measures to protect your data, including:

1. **Encryption:** Securing sensitive data during transmission.

2. **Access Control:** Limiting data access to authorized personnel.

3. **Monitoring:** Regularly reviewing systems for vulnerabilities.

While we strive to ensure data protection, no online system can be entirely secure. We recommend that you also take steps to safeguard your information, such as using strong passwords.

You have the right to:

1. **Access Your Data:** Request a copy of the personal data we hold about you.

2. **Update Your Data:** Correct any inaccuracies or incomplete information.

3. **Request Deletion:** Ask us to delete your personal information (subject to legal obligations).

4. **Opt-Out of Marketing:** Stop receiving promotional emails by clicking the “unsubscribe” link in our emails.

To exercise these rights, please contact us at **privacy@rovan.me  

We retain your information only as long as necessary to fulfill the purposes outlined in this policy or to comply with legal requirements. Once data is no longer needed, we securely delete or anonymize it.

Our website may link to third-party websites. These external sites operate independently of us and have their own privacy policies. We are not responsible for their practices or content. Please review their policies before providing your information.

If you access our website from outside Egypt, your data may be transferred to and processed in Egypt. By using our website, you consent to this transfer.

We may revise this Privacy Policy from time to time. Updates will be posted on this page with the revised effective date. Please review it periodically to stay informed about how we protect your data.

For questions, concerns, or to exercise your privacy rights, please contact us:

- **Email:** privacy@rovan.me

- **Phone:** 01288001404

- **Address:**

Villa 25, Rose Gardens Compound,

Fifth Settlement, New Cairo, Egypt

We are committed to responding to your inquiries promptly.