1. Terms and Conditions of Use:
Acceptance of Terms
By accessing or using www.rovan.me, you agree to be bound by these Terms and Conditions. If you do not agree to these terms, you must cease using the website immediately. Rovan Cosmetics reserves the right to modify these Terms at any time, and continued use of the site constitutes acceptance of such changes.
Intellectual Property Rights
All content on this website, including but not limited to text, images, logos, graphics, videos, and software, is the exclusive property of Rovan Cosmetics or licensed to us. Unauthorized reproduction, distribution, or modification of any content is strictly prohibited.
Use of the Website
By using this website, you agree to:
- Use it for personal, non-commercial purposes only.
- Provide accurate and truthful information when creating accounts or placing orders.
- Refrain from attempting to gain unauthorized access to any portion of the website, systems, or servers.
- Avoid any actions that may compromise the website’s security or functionality.
2. Disclaimer of Liability:
General Disclaimer
Rovan Cosmetics strives to provide accurate information about its products and services. However, we do not warrant that the website will always be error-free, secure, or uninterrupted.
Health Disclaimer
The content on this website is for informational purposes only and is not intended to replace professional medical advice. Our products are for cosmetic use and are not designed to diagnose, treat, or prevent medical conditions. Always consult a healthcare provider if you have concerns about product use.
Limitation of Liability
To the fullest extent permitted by law, Rovan Cosmetics shall not be liable for:
- Any indirect, incidental, or consequential damages arising from the use of our products or website.
- Loss of data, revenue, or business opportunities caused by errors, delays, or interruptions on our site.
3. Product Availability and Pricing:
Product Availability
Product availability may vary, and Rovan Cosmetics reserves the right to limit quantities, discontinue products, or modify pricing without notice. Orders are subject to acceptance, and availability is confirmed only at the time of shipping.
Pricing
All prices are listed in [currency, e.g., EGP] and are inclusive of applicable taxes unless stated otherwise. Shipping fees will be calculated at checkout. We reserve the right to correct errors in pricing or promotions at any time.
4. Return, Refund, and Cancellation Policy:
Return Policy
We accept returns within 14 days of delivery for products that are unused, unopened, and in their original packaging. To initiate a return, please contact us at support@rovan.me with your order details.
Refund Policy
Approved refunds will be processed to the original payment method within 7-10 business days. Shipping fees are non-refundable.
Order Cancellations
Orders can be canceled within 24 hours of placement if they have not been shipped. After this period, cancellations are not permitted.
5. Privacy Policy
Rovan Cosmetics values your privacy and is committed to protecting your personal information. Please review our detailed Privacy Policy for information about how we collect, use, and protect your data.
6. Cookies Policy
We use cookies to improve your browsing experience. By continuing to use our site, you agree to our use of cookies. For more information about how we use cookies, please see our Privacy Policy.
7. Governing Law and Dispute Resolution:
Governing Law
These Terms and Conditions shall be governed by the laws of Egypt, without regard to its conflict of law principles.
Dispute Resolution
In the event of a dispute, parties agree to resolve issues amicably. If resolution cannot be reached, disputes will be submitted to the exclusive jurisdiction of the courts located in New Cairo, Egypt.
8. Indemnification
You agree to indemnify, defend, and hold harmless Rovan Cosmetics, its affiliates, and employees from any claims, liabilities, damages, or costs (including legal fees) arising from:
- Your misuse of the website or its content.
- Violation of these Terms and Conditions.
- Any breach of applicable laws or regulations.
9. Shipping Policy
Delivery Timeframes
Orders are processed within 1-3 business days and shipped via Courier. Estimated delivery times are as follows:
- Local Orders (Egypt): 1-5 business days.
- International Orders: 7-14 business days.
Shipping Costs
Shipping costs are calculated at checkout and depend on the destination and order weight.
Lost or Damaged Packages
Rovan Cosmetics is not responsible for delays, loss, or damage caused during shipping. For lost or damaged packages, please contact the shipping carrier directly.
10. Contact Us
For any legal, product, or service inquiries, please contact us:
- Email: legal@rovan.me
- Phone: 01288001404
- Mailing Address:
Villa 25, Rose Gardens Compound,
Fifth Settlement, New Cairo, Egypt